Refund policy

Returns and refunds

We accept returns of standard, non-customized items within 30 days of delivery. Items must be unused, unworn, and in their original condition and packaging. Proof of purchase is required.

Requesting a return

Email help@inkedwithsarcasm.com with your order number and the items you wish to return. Please contact us before sending anything back. We will provide return instructions and the return address after approving your request.

Customers are responsible for return shipping costs for change-of-mind returns. Original shipping charges are non-refundable, except where required by law. We recommend using a tracked shipping service.

Custom and personalized items

Custom items are designed and verified with the customer before fulfillment. Because they are made specifically for you, custom and personalized items are not eligible for change-of-mind returns or exchanges after design approval. This does not affect your rights if an item arrives damaged, defective, or does not match the approved design.

Damaged, defective, or incorrect items

Please inspect your order upon delivery and contact help@inkedwithsarcasm.com promptly if an item is damaged, defective, or incorrect. Include your order number and photos so we can review the issue and arrange an appropriate replacement or refund. We will cover any required return shipping for confirmed damaged, defective, or incorrect items.

Refunds

We will notify you after receiving and inspecting your return. If approved, your refund will be issued to your original payment method within 10 business days. Your bank or payment provider may take additional time to post the refund. If more than 15 business days have passed since approval, contact help@inkedwithsarcasm.com.

Your statutory rights

This policy does not limit any consumer rights that apply under applicable law.