Shipping policy
Order processing
Standard, non-customized orders are prepared for shipment or local pickup within 3–5 business days after payment is received. Business days are Monday through Friday, excluding holidays. Processing time is separate from shipping transit time.
Custom orders
Custom and personalized designs are verified with the customer before fulfillment. Production begins after final design approval. Your estimated preparation time will be confirmed during the design-approval process; time spent reviewing or revising a design is additional.
Shipping
Orders ship from the United States. Available shipping destinations, options, and charges are shown at checkout. Carrier delivery estimates are separate from our processing time and are not guaranteed. Weather, holidays, and carrier disruptions may affect delivery. We will contact you if we become aware of a significant delay in preparing your order.
Tracking
When your order ships, we will send a shipping confirmation with tracking information when available. Tracking updates may take time to appear after the carrier receives your package.
Local pickup
Local pickup is available for eligible orders when offered at checkout. Please wait for confirmation that your order is ready before arriving. Pickup location and collection instructions will be provided with your ready-for-pickup confirmation. Custom orders must complete the design-approval and production process before pickup.
Delivery issues
Please check your shipping address carefully before placing an order. If you need to correct it, contact us promptly; changes may not be possible after shipment. If your package is delayed, missing, damaged, or contains an incorrect item, email help@inkedwithsarcasm.com with your order number and relevant details so we can help. For damaged or incorrect items, include photos when possible.
Questions
For shipping or pickup questions, contact help@inkedwithsarcasm.com.